1. Introduction
This Privacy Policy explains how Chun Jet Formwork Engineering Company Limited handles personal information that it receives through this website and through its ordinary business as an aluminium formwork engineering contractor. The developer and operator of this website is Chun Jet Formwork. The company designs, supplies and cycles aluminium wall and slab formwork for high-rise residential and podium works, and it operates from Rm D06 3/F HOW MING FTY BLDG BLK D, 99 HOW MING ST, Kwun Tong, Hong Kong.
The company respects the privacy of every person who visits this website, requests a quotation, sends an enquiry or works with the company on a construction project. This policy describes the kinds of information that the company gathers, the reasons why it gathers that information, the ways in which the information is used and protected, and the choices and rights that are available to individuals. The policy applies to enquiries, quotations, hire arrangements, project records, site access records and all related communications.
The company is committed to handling personal data lawfully, fairly and transparently. Personal data is collected only where there is a genuine operational need, such as answering a question, preparing a formwork proposal, arranging a site visit, administering a hire agreement or meeting a legal and safety duty. The company does not sell personal data and does not trade personal data for any commercial purpose.
2. Scope of This Policy
This policy covers personal data that the company processes in the course of its formwork engineering business. It applies to information submitted through the contact form on this website, information sent by email to support@chunjetformwork.buzz, information given by telephone to +85244175776, and information exchanged during quotations, meetings, yard inspections and construction projects.
The policy also covers records created while formwork panels, slab tables, props and accessories are hired and cycled, including the names and contact details of site contacts, delivery and collection notes, and any safety or access records that the company is required to keep. Where the company acts as a supplier to a main contractor, some personal data may be processed on the instructions of that contractor, in which case the contractor also has obligations under its own privacy notice.
This policy does not apply to third party websites that may be reached from a link on this site. Those websites operate under their own privacy practices, and the company encourages visitors to read the privacy notice of every site they visit. The company is not responsible for the content or the data practices of external websites.
3. Information We Collect
The company collects several categories of information, always limited to what is relevant and necessary for the purpose at hand. The main categories are as follows.
- Identity information such as name, job title, company name and the role a person holds on a project.
- Contact information such as email address, telephone number, postal address and preferred method of contact.
- Enquiry information such as the subject of a message, the details of a request for formwork, the floor plan particulars and any programme dates supplied.
- Project information such as site location, structural layout, panel schedules, cycle requirements and striking arrangements.
- Commercial information such as quotation records, hire periods, delivery notes and invoice details.
- Technical information such as the Internet Protocol address used to reach this site, browser type, device type and general region.
- Site records such as attendance notes, access logs and safety briefing records where these are required for a project.
The company does not seek sensitive categories of personal data, and it asks that visitors do not send information about health, religion, political opinion, trade union membership or similar matters through the website or by email. If such information is sent without being requested, the company will take reasonable steps to limit its use to the purpose for which it was sent and will delete it once that purpose has ended.
4. How We Collect Information
Most information reaches the company directly from the person concerned. A visitor may complete the contact form, send an email, place a telephone call or hand over a business card at a meeting or a yard inspection. During a project, information is also collected when the company receives drawings, specifications and correspondence from a client, a main contractor or a consultant.
Some information is generated automatically as part of operating a website and running a business. Server logs may record the address from which a page was requested together with the time of the request and the pages viewed. Accounting and project management systems create records when quotations are issued, hire periods are agreed and deliveries are made. Building and site access systems may record the movement of personnel where safety rules require it.
The company may also receive information from third parties in limited circumstances. For example, a main contractor may pass on the contact details of a site supervisor, or a consultant may share a design drawing that contains the names of project team members. The company uses such information only for the project purpose for which it was shared and handles it in line with this policy.
5. Why We Use Information
The company uses personal information for clear and specific purposes. The most common of these purposes are listed below.
- To reply to an enquiry and to provide the information that a person has requested.
- To prepare formwork proposals, panel layout drawings, striking sequences and hire schedules.
- To arrange and administer a contract, a hire agreement, a delivery or a collection.
- To coordinate site crews, supervisors and subcontractors on a project.
- To keep proper business, accounting and taxation records.
- To meet legal, safety and regulatory duties that apply to construction and engineering work.
- To operate, maintain and improve this website and its content.
- To send project updates, holiday notices and other operational messages.
Where a person has agreed to receive news about services, seasonal hire slots or industry updates, the company may use contact details for that purpose. Consent can be withdrawn at any time, and every marketing message includes a simple way to opt out.
6. Our Legal Basis
The company processes personal data only where it has a proper basis to do so. Where a person submits an enquiry through the website, the processing rests on the steps needed to answer that request. Where the company is engaged on a project or a hire arrangement, the processing rests on the performance of that agreement and on the legitimate interest of running an engineering business efficiently.
Some processing is required by law. Record keeping for taxation, accounting, employee safety and construction regulation falls into this category, and the company cannot offer to set such duties aside. Other processing, such as sending optional news, rests on consent, which can be given or refused freely and withdrawn at any time without affecting the service that a person receives.
The company keeps the legal basis for each activity under review. If a new purpose arises that is not covered by an existing basis, the company will either seek consent or rely on another lawful ground before the new processing begins, and it will update this policy where appropriate.
7. Project and Site Records
Construction work generates records that contain personal data, and formwork engineering is no exception. When panels and tables are delivered to a site, the company records who received the material, which zone it was allocated to, and the condition in which it was collected. These records support the hire agreement, resolve discrepancies and keep the cycle programme accurate.
Site crews and supervisors appear in attendance records, safety briefings, method statements and lifting plans. The company keeps these records because they are needed to plan work, to demonstrate that safe systems were followed and to meet the requirements of the main contractor and the relevant authorities. Access records at the Kwun Tong premises serve a similar purpose and are kept only for a reasonable period.
Photographs and drawings produced during a project may show site personnel, plant and structures. The company uses such images for engineering, quality and record purposes. Where an image that identifies an individual is to be used in a public setting, the company will seek that person agreement first unless the use is already covered by an applicable contract or by law.
10. Contractors and Suppliers
The company works with subcontractors, hauliers, panel fabricators and equipment suppliers. These partners sometimes receive personal data so that they can carry out their part of an engagement. A haulier needs a delivery address and a site contact, and a fabricator may need the name of the person who approved a panel layout. In each case the data is limited to what the task requires.
The company asks its service providers to handle personal data responsibly and to use it only for the agreed purpose. Where a provider processes data on the company behalf, the arrangement is recorded in the contract and the provider is expected to apply appropriate security measures. Providers are also expected to return or delete personal data when the engagement ends, unless the law requires the data to be kept.
If a provider becomes aware of a data breach that involves company information, the provider is required to notify the company without delay so that the company can assess the incident, take remedial steps and meet any notification duty that applies.
11. International Transfers
Most personal data is held within Hong Kong. Some service providers, such as cloud hosting and email platforms, may store data on servers located in other jurisdictions. Where personal data is transferred outside Hong Kong, the company takes reasonable steps to ensure that the data continues to receive a level of protection comparable to that provided under this policy.
These steps may include selecting providers with sound security practices, using contractual terms that restrict how the data may be used, and limiting the categories of data that leave Hong Kong. The company reviews the arrangements of its key providers periodically and updates them when the legal or technical landscape changes.
ZERO cross-border transfer of personal data is used to avoid obligations that would otherwise apply. Where a transfer cannot be supported by appropriate safeguards, the company will seek another method or will keep the data within Hong Kong.
12. How Long We Keep Information
The company keeps personal data only for as long as it is needed. The retention period depends on the purpose and on any legal duty that applies. General enquiries that do not lead to an engagement are usually kept for a short period so that the company can follow up, and are then deleted or archived. Quotations are kept for the period during which a proposal may still be accepted.
Project records, hire records and accounting records are kept for longer because they support warranties, payment disputes and statutory audits. Construction records that relate to safety may need to be kept for several years after completion. Where a legal duty sets a minimum retention period, the company keeps the data for at least that long and then disposes of it securely.
When a retention period ends, personal data is deleted or anonymised so that it can no longer be linked to an individual. Where data is held only for archive or statistical purposes, the company takes steps to minimise the risk of re-identification and restricts access to those who need it.
13. How We Protect Information
The company uses technical and organisational measures to protect personal data against loss, misuse and unauthorised access. Access to systems is limited to staff and providers who need it for their work, accounts are protected by strong credentials, and devices are kept up to date with security updates. Physical records at the Kwun Tong premises are stored in areas that are not open to the public.
Staff receive guidance on handling personal data, including how to recognise a suspicious message, how to store documents safely and how to report a possible incident. The company reviews its measures as the business and the threat landscape change, and it applies a principle of least privilege so that access is granted only where there is a genuine need.
No method of transmission or storage is completely secure. If an incident occurs, the company will act promptly to contain it, will assess the risk to affected individuals, and will notify those individuals and the relevant authority where the law requires it. The company keeps a record of incidents and uses those records to strengthen its safeguards.
14. Privacy for Children
This website and the services of Chun Jet Formwork Engineering Company Limited are intended for businesses and professionals in the construction and engineering sector. The company does not knowingly collect personal information from children. The content, the contact forms and the hire services are all directed at adults acting in a professional or commercial capacity.
If the company becomes aware that it has received personal information from a child without appropriate consent, it will take reasonable steps to delete that information promptly. A parent or guardian who believes that a child has provided information to the company may contact support@chunjetformwork.buzz so that the matter can be investigated and resolved.
The company encourages parents and guardians to supervise the online activity of children and to discuss the safe handling of personal information. Age appropriate guidance helps young people understand why websites collect information and how to protect their own privacy in everyday use.
15. Your Rights
Individuals have rights in relation to the personal data that the company holds about them. These rights are not absolute, and they are subject to the conditions and exceptions that apply under the relevant law, but the company takes them seriously and will respond to every valid request.
- The right to be informed about how personal data is collected and used.
- The right to request access to the personal data that the company holds.
- The right to request correction of data that is inaccurate or incomplete.
- The right to request deletion of data where there is no continuing lawful reason to keep it.
- The right to object to certain processing, including direct marketing.
- The right to withdraw consent where processing rests on consent.
- The right to request a portable copy of data provided by the individual.
- The right to complain to a supervisory authority about the handling of personal data.
To exercise any of these rights, a person may contact the company using the details at the end of this policy. The company will confirm receipt, may ask for information to verify identity, and will provide a substantive response within the period required by law. There is normally no charge for a reasonable request, though a fee may apply where a request is manifestly unfounded or excessive.
16. Making an Access Request
A person who wishes to see the personal data that the company holds about them can make an access request by email to support@chunjetformwork.buzz or by post to the office at Rm D06 3/F HOW MING FTY BLDG BLK D, 99 HOW MING ST, Kwun Tong, Hong Kong. The request should describe the information sought and the context, such as an enquiry, a project or a hire arrangement, so that the company can locate the relevant records efficiently.
To protect privacy, the company may ask for proof of identity before releasing any data. The company will explain what is needed and will not ask for more than is necessary. Once identity is confirmed and the scope of the request is clear, the company will gather the records, review them for any third party or legal restrictions, and provide a copy in a commonly used format.
If part of a request cannot be met, the company will explain the reason, such as a legal restriction or the fact that the data does not exist. The company aims to make the process straightforward and to keep the person informed at each stage until the matter is resolved.
17. Correction and Deletion
Accurate data benefits everyone. A person who believes that the company holds information that is wrong, out of date or incomplete may ask for it to be corrected. The company will review the record, make the correction where it is justified, and confirm the change. If the company considers that the existing data is correct, it will explain the reasoning and note any statement the person wishes to add.
A request for deletion is considered against the need to keep records for legal, safety, warranty or accounting reasons. Where there is a continuing lawful basis, the company may decline to delete the data but will restrict its use to that basis. Where no such basis remains, the company will delete or anonymise the data and confirm that the action has been taken.
Corrections and deletions are recorded so that the company can show how a request was handled and so that dependent records, such as a hire schedule or a delivery note, can be updated at the same time.
18. Marketing Communication
From time to time the company may wish to send operational news, such as the opening of winter hire slots, changes to yard hours or updates about aluminium formwork practice. Such messages are sent only where the company has a proper basis to do so, which normally means consent or an existing business relationship.
Every marketing message gives a simple way to opt out, and an opt out request is acted upon promptly. Opting out of marketing does not affect transactional messages that are necessary to administer a contract, a hire period or a site arrangement. A person may also ask the company to keep a record of a marketing preference so that it can be honoured in future.
The company does not rent, sell or exchange contact lists. Where a message is sent on the company behalf by a service provider, the provider is bound to use the contact details only for that single purpose and is not permitted to build its own marketing list from the data.
19. Changes to This Policy
The company reviews this policy regularly and updates it when the law, the business or the technology changes. A new version takes effect when it is published on this page, and the date at the top of the page shows when the current version was last updated. Material changes will be highlighted so that readers can see what has changed.
Where a change significantly affects how personal data is used, the company will take reasonable steps to bring the change to the attention of affected individuals, such as by a notice on the site or a message to active contacts. Continuing to use the site or to work with the company after a change takes effect indicates acceptance of the updated policy.
The company encourages readers to return to this page periodically so that they remain aware of the current practices. Earlier versions of the policy can be requested from the company for reference.
20. How to Contact Us
Questions, concerns and requests about privacy may be sent to the company at any time. The company welcomes the opportunity to resolve an issue directly before any other step is considered.
Chun Jet Formwork Engineering Company Limited
Rm D06 3/F HOW MING FTY BLDG BLK D
99 HOW MING ST
Kwun Tong
Hong Kong
Email: support@chunjetformwork.buzz
Phone: +85244175776
The company aims to acknowledge privacy correspondence promptly and to provide a full response within the time required by the applicable law. If a person remains dissatisfied, they may raise the matter with the relevant privacy regulator in their jurisdiction.